Terms of Service
1. Agreement to these terms
These Terms of Service govern your access to the Alpheva AI website and any online experience that links to them (the “Site”). By accessing or using the Site, you agree to these terms. If you do not agree, do not use the Site. Additional terms may apply to particular services, projects, datasets, expert engagements, or customer portals.
2. Who may use the Site
The Site is intended for adults acting in a professional or business capacity. You represent that you may legally agree to these terms. If you use the Site for an organization, you represent that you are authorized to bind that organization to these terms.
3. Alpheva AI services
Alpheva AI develops expert data, evaluation systems, model-training programs, agent environments, and related research and professional services. Site descriptions are informational only. They are not an offer, service-level commitment, guarantee of availability, or promise of a particular model outcome.
Any paid engagement will be governed by a separate signed agreement, statement of work, order form, data-processing agreement, or expert agreement. If those documents conflict with these terms, the signed agreement controls for that engagement.
4. Accounts and access
Certain services may require an approved account. You must provide accurate information, keep credentials confidential, and promptly notify Alpheva AI of suspected unauthorized access. You are responsible for activity conducted through your account unless applicable law provides otherwise. Access may not be transferred or shared without permission.
5. Acceptable use
You may not use the Site or services to:
- Violate law, regulation, contract, intellectual-property rights, privacy rights, or other rights
- Upload malicious code, disrupt operations, bypass access controls, or probe systems without written authorization
- Misrepresent your identity, qualifications, organization, authority, or the origin of submitted work
- Scrape, copy, reverse engineer, or use automated means to extract protected content except as permitted in writing
- Use confidential materials, personal information, datasets, or evaluation content beyond the rights granted to you
- Submit content that is unlawful, deceptive, harmful, infringing, or subject to obligations that prohibit its disclosure
6. Customer materials and project data
As between you and Alpheva AI, you retain the rights you hold in materials you provide. You grant Alpheva AI the limited rights reasonably necessary to receive, host, process, review, transform, and deliver those materials for the requested purpose. Project-specific ownership, training rights, evaluation rights, confidentiality, security, retention, deletion, and use of derived artifacts must be stated in the applicable written agreement.
Do not submit trade secrets, regulated data, personal information, source code, legal materials, financial records, or other confidential content through a public form unless Alpheva AI has authorized that method and appropriate terms are in place.
7. Expert and applicant submissions
Applying to an expert network, role, or project does not guarantee selection, work, compensation, or any minimum volume of assignments. Applicants must submit truthful information and only work they are authorized to share. Project eligibility, identity or qualification checks, confidentiality, work-product ownership, payment, tax status, and quality requirements will be governed by the applicable expert or contractor agreement.
8. Site content and intellectual property
The Site and its software, design, text, graphics, datasets, taxonomies, evaluation materials, trademarks, and other content are owned by Alpheva AI or its licensors and are protected by applicable laws. Subject to these terms, Alpheva AI grants you a limited, revocable, non-exclusive, non-transferable right to access the Site for its intended business purpose. No other license is granted by implication or otherwise.
9. Feedback
If you voluntarily provide suggestions or feedback about Alpheva AI, you permit Alpheva AI to use it without restriction or compensation, provided this does not give Alpheva AI ownership of your confidential information or project materials.
10. Confidentiality
Public Site use does not by itself create a confidential relationship. Confidentiality obligations arise only under an applicable written agreement or law. If Alpheva AI provides non-public project instructions, benchmarks, credentials, customer information, or evaluation materials, you must protect and use them only for the authorized purpose.
11. Third-party services and links
The Site may link to or interoperate with third-party websites, APIs, model providers, developer tools, or services. Alpheva AI does not control those services and is not responsible for their content, availability, security, or privacy practices. Your use of a third-party service may be governed by its own terms.
12. No professional advice
Site content, research themes, sample evaluations, and materials relating to finance, law, accounting, insurance, software, or other expert fields are provided for general information. They are not legal, financial, investment, tax, insurance, security, or other professional advice and should not be relied on as a substitute for qualified judgment.
13. Disclaimers
To the maximum extent permitted by law, the Site is provided “as is” and “as available.” Alpheva AI does not warrant that the Site will be uninterrupted, error-free, secure, or suitable for a particular purpose. Model outputs, benchmark results, and evaluation methods may be incomplete, probabilistic, or context-dependent. Commercial warranties, if any, will appear only in the applicable signed agreement.
14. Limitation of liability
To the maximum extent permitted by law, Alpheva AI and its affiliates, officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, profits, revenue, goodwill, or business opportunity arising from Site use. The final liability cap, exclusions, and legally required exceptions must be confirmed by counsel before publication.
15. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold Alpheva AI harmless from third-party claims arising from your unlawful use of the Site, your submitted materials, or your violation of these terms or another person's rights. Counsel must confirm the scope and procedure for this provision before publication.
16. Suspension and termination
Alpheva AI may suspend or terminate access when reasonably necessary to protect the Site, comply with law, address security risk, investigate misuse, or respond to a breach. Provisions that by their nature should survive termination, including ownership, confidentiality, disclaimers, liability limits, and dispute terms, will continue to apply.
17. Changes to these terms
Alpheva AI may update these terms as its services or legal obligations change. The revised date will appear on this page. Where required, Alpheva AI will provide additional notice. Continued use after an update takes effect constitutes acceptance of the revised terms.
18. Governing law and disputes
The final terms must identify Alpheva AI's contracting legal entity, governing law, venue, dispute-resolution process, time limits, and any mandatory consumer exceptions. These details should not be inferred from the website and must be approved by counsel before launch.
19. General terms
If a provision is unenforceable, the remaining provisions will remain effective to the extent permitted by law. A failure to enforce a provision is not a waiver. You may not assign these terms without Alpheva AI's written consent; Alpheva AI may assign them as part of a merger, acquisition, reorganization, or sale of assets, subject to applicable law.
20. Contact
Before launch, insert Alpheva AI's legal name, mailing address, and legal contact email here. Business inquiries may be submitted through the Contact page, but confidential or formal legal notices should use the notice method specified in the final published terms.